Terms of Service

These terms govern your use of the Circuit Fixers website, its tools and its repair network. By using this site, requesting a repair or joining the network, you agree to these terms. If you don't agree, please don't use the site.

What Circuit Fixers Is

Circuit Fixers is an online platform for electronics repair: a library of annotated circuit boards, a catalogue of parts, tools for repair technicians, and a network that connects people who need a repair with technicians near them. Circuit Fixers itself doesn't carry out repairs; repairs are done by the technicians in the network. In St Lucia, that includes the repair workshop in Gros Islet where Circuit Fixers was built.

The parts catalogue and cart are for reference only - adding a part to your cart does not place an order or charge you anything. It simply prepares a list to include when you send a parts request; we'll follow up with actual availability and pricing. We don't currently process payments through this website.

Repair Requests and Quotes

• Submitting a repair request or "Ask About This Part" inquiry does not create a binding agreement - it's a request for a technician (or, for parts, us) to get in touch with you.
• Any price shown on the site (for parts or otherwise) is an estimate. For a repair, the technician gives you a quote after assessing your device, before any work begins.
• Please back up your device's data before handing it over for repair whenever possible. Technicians aren't responsible for data loss during a repair unless their own terms say otherwise.
• Parts availability shown on the site reflects our records at the time and isn't guaranteed until confirmed.

Repairs Through Our Technician Network

A repair request is shown to the independent repair technicians in our network in the customer's country, without the customer's name or contact details. The first technician to accept it receives those details. Technicians join the network themselves: Circuit Fixers doesn't check, approve, employ or recommend them, and doesn't choose which technician takes a request.

• For customers: the technician who accepts your request quotes and carries out the repair directly with you. They are an independent business, not Circuit Fixers staff. The quote, payment, the repair itself and any warranty are agreed between you and them, and Circuit Fixers isn't responsible for their work. Ask about their experience, price and warranty before agreeing to anything. If a technician behaves dishonestly or abusively, tell us - we may pause or remove them from the network.
• For technicians: joining is free for now; we'll give notice before introducing any fees. You must give accurate details about yourself and your experience, contact customers whose requests you accept promptly, use their details only for that repair, and release a job if you can't do it. We may pause or remove any technician at our discretion.

Warranty

Each technician sets the warranty on their own repairs - ask them before work begins. Repairs by the Gros Islet workshop where Circuit Fixers was built are backed by a 90-day warranty covering the specific repair performed against defects in workmanship or the part(s) installed; it doesn't cover new damage (e.g. further drops, liquid exposure) or issues unrelated to the original repair. Devices left at that workshop and not collected within 30 days of being told the repair is complete may be considered abandoned, subject to applicable law.

Staff/Technician Accounts

Some parts of this site (job management, device records, dashboard tools) require a staff account and are not intended for the general public. If you have an account, you're responsible for keeping your login credentials confidential and for activity under your account. Let us know right away if you suspect unauthorized access.

Acceptable Use

When using this site, you agree not to:

• Provide false or misleading information in a repair request or account registration.
• Attempt to access areas of the site or data you're not authorized to access.
• Use the site to transmit spam, malware, or anything unlawful.
• Interfere with the normal operation of the site (e.g. attempting to overload it or bypass its security).

Intellectual Property

The content on this site (text, graphics, and design) belongs to Circuit Fixers unless otherwise noted, and is provided for your use of the site and our services - not for reproduction or redistribution without our permission.

Third-Party Links and Services

Supplier links shown against parts (e.g. Mouser, LCSC, DigiKey, eBay, AliExpress) take you to third-party websites we don't control and aren't responsible for. Our use of Google Analytics and AI-assisted photo analysis providers is described in our Privacy Policy.

Disclaimer

This website and its content are provided "as is". While we try to keep information (like parts availability and pricing) accurate and up to date, we don't guarantee it's error-free, and we reserve the right to correct errors or update information at any time.

Limitation of Liability

To the extent permitted by law, Circuit Fixers isn't liable for indirect, incidental, or consequential damages arising from your use of this website. This doesn't limit any liability that can't be excluded under applicable law, and doesn't affect the warranty terms above for repairs we actually perform.

Governing Law

These terms are governed by the laws of Saint Lucia, without regard to conflict-of-law principles.

Changes to These Terms

We may update these terms from time to time. The date at the top of this page reflects the most recent revision. Continuing to use the site after a change means you accept the updated terms.

Contact Us

Questions about these terms can be sent to:

[email protected]
Gros Islet, St. Lucia